Parties
These Terms of Service ("Terms") form a legally binding agreement between CBAMable Ltd, a company registered in England and Wales (Company No. 17255486) ("CBAMable", "we", "us", "our"), and the person or entity subscribing to or using the CBAMable platform ("you", "customer", "user").
By creating an account, subscribing to a paid plan, or using any part of the CBAMable platform, you confirm that you have read, understood and agree to these Terms. If you are accepting on behalf of an organisation, you confirm that you have authority to bind that organisation.
CBAMable is a business-to-business (B2B) platform intended for use by professionals — customs brokers, compliance advisers, importers and similar business users — and not by consumers.
What CBAMable is
CBAMable is a software preparation tool that helps businesses organise invoice, shipment, product, HS/CN code, weight and embedded emissions information for Carbon Border Adjustment Mechanism (CBAM) evidence review, supplier evidence management, client reporting and regulatory readiness.
CBAMable does not provide legal, tax, customs, accounting, environmental, carbon verification or regulatory compliance advice of any kind. It is not an official government, EU, HMRC, UK Border Force, customs authority, CBAM Registry, accredited emissions verifier, authorised CBAM declarant or customs broker service.
All CBAMable outputs are preparation records only. Use of this tool does not guarantee, evidence or constitute compliance with EU CBAM Regulation (EU) 2023/956, UK CBAM or any other regulatory obligation.
Account registration
To access the platform you must register an account using a valid email address and maintain a secure password. You are responsible for all activity under your account and must not share credentials or allow unauthorised access.
You must notify us immediately at support@cbamable.com if you suspect any unauthorised use of your account.
We reserve the right to refuse account registration or terminate accounts at our reasonable discretion, including where we suspect misuse, false information or breach of these Terms.
Subscription & billing
Plans
CBAMable offers monthly subscription plans (Partner, Broker, Broker Plus). Plan details, pricing and Client Space limits are described on the pricing page at cbamable.com. Enterprise and custom arrangements are agreed separately.
Billing cycle
Subscriptions are billed monthly in advance. The billing cycle starts on the date you subscribe. Payments are processed automatically on each billing date using the payment method on file via Stripe.
Prices
Current prices are shown in pounds sterling (GBP) on the pricing page. Prices are subject to change with at least 30 days' notice to active subscribers by email. Continued use of the platform after a price change takes effect constitutes acceptance of the new price.
Payment processing
Payments are processed exclusively by Stripe, Inc. CBAMable does not store payment card data. By subscribing, you agree to Stripe's terms of service and privacy policy. In the event of a failed payment, we may retry the charge and may suspend access until payment is received.
Client Spaces
Each plan includes a fixed number of Client Spaces (one Client Space per importer client). Using more Client Spaces than your plan allows is not permitted without upgrading your plan. Contact support@cbamable.com if you need to discuss your allowance.
Taxes & VAT
Prices are shown in GBP and VAT is not currently charged. CBAMable Ltd is not currently VAT-registered. If our VAT status changes, we will notify active subscribers in advance of any VAT being added to subscription charges.
You are responsible for any other taxes, duties or levies applicable in your jurisdiction arising from your use of the platform.
Cancellation
You may cancel your subscription at any time via the billing portal accessible from your account (Billing & Plan → Manage billing), or by emailing support@cbamable.com.
Cancellation takes effect at the end of your current paid billing period. You will retain full access to the platform until that date. Subscription fees are generally non-refundable once a billing period has commenced, except as set out in our Refund & Cancellation Policy or as required by applicable law.
Downgrading to a free or lower-tier plan does not entitle you to a refund of any amounts already paid for the current billing period.
Acceptable use
You may use CBAMable only for lawful business purposes in connection with CBAM compliance preparation, evidence management and related workflow tasks. You must not:
- Upload documents that would breach confidentiality obligations, trade secrets protections, sanctions restrictions, data protection law, or third-party intellectual property rights.
- Attempt to circumvent, reverse-engineer or interfere with the platform or its security controls.
- Use the platform to generate content intended to deceive or mislead any authority, counterparty, supplier or customer.
- Resell or sublicense access to the platform without our written permission.
- Use the platform in any way that violates applicable law or regulation.
We reserve the right to suspend access immediately if we reasonably believe these restrictions have been breached.
Intellectual property
CBAMable and all content, software, brand assets and documentation on the platform are the intellectual property of CBAMable Ltd or its licensors. Nothing in these Terms transfers intellectual property rights to you.
You retain ownership of data and documents you upload. By uploading documents you grant CBAMable a limited licence to process that data solely for the purpose of providing the services to you. We will not use your uploaded documents for any other purpose.
You are responsible for ensuring you have the right to upload and process any document you submit to the platform.
Data & privacy
Invoice documents are processed locally in your browser using client-side PDF and Excel parsing libraries — the raw document bytes are not transmitted to CBAMable servers. Extracted text, line item data, account details, subscription status and usage records are stored securely in CBAMable's cloud infrastructure (Supabase, hosted on AWS eu-west-1).
CBAMable may use automated extraction services, including third-party processing (such as Anthropic), to assist with reading invoice data. When this is used, extracted invoice text — not the raw document file — is sent to that third-party service. All extracted data is presented for your review before being used in any output.
Payment transactions are processed exclusively by Stripe, Inc. CBAMable does not store payment card data.
CBAMable operates as data controller for account and usage data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our full Privacy Policy explains how personal data is collected, used, stored and protected, including your rights as a data subject.
Aggregated and anonymised data. CBAMable may create and use aggregated, de-identified and anonymised statistics and benchmarks derived from platform data — for example, typical embedded-emissions intensities by product type and country of origin, or evidence-completeness rates. This information is aggregated so that no individual client, importer or supplier can be identified from it, and once anonymised it is no longer personal data. CBAMable does not sell identifiable client, importer or supplier data. If you are a business customer and would prefer your account's data not to be included in these aggregates, contact us at privacy@cbamable.com and we will exclude it.
No professional advice
Nothing produced by CBAMable constitutes legal, tax, customs, accounting, financial or regulatory advice. Use of the platform does not create a lawyer-client, tax adviser-client, customs agent-client, accountant-client, verifier-client or any other professional advisory relationship.
Users are strongly encouraged to seek independent advice from a qualified customs broker, CBAM consultant, solicitor, tax adviser or accredited emissions verifier before submitting any CBAM-related filing, declaration, supplier communication or carbon-related claim based on CBAMable outputs.
No emissions verification or green claims substantiation
CBAMable does not independently verify emissions data, carbon footprints, carbon prices paid, production methodologies, supplier declarations or environmental claims. All emissions figures shown are user-supplied, supplier-supplied or document-extracted and have not been independently verified.
CBAMable outputs must not be used to substantiate any carbon-neutral, net-zero, low-carbon, sustainable or similar marketing or environmental claim without independent verification by an appropriately accredited third party.
Outputs are drafts only
All CBAMable outputs — including filing support packs, readiness scores, exposure estimates, supplier request emails, ledger records and archive exports — are draft preparation documents only. They are not certificates, legal opinions, verified emissions statements, customs declarations, tax calculations or official CBAM Registry filings.
The carbon price exposure estimate is a rough indication based on a user-editable assumption and must not be treated as a financial liability calculation or official certificate cost. Every extracted field, line item, HS/CN code, weight, emissions value and calculated figure must be independently reviewed and confirmed by the user before use in any filing, declaration, customer communication or commercial decision.
CBAMable does not submit CBAM declarations, customs entries, carbon certificates, tax returns or filings to HMRC, the EU CBAM Registry, the CBAM Declarant Portal or any other official authority.
HS/CN classification limitation
CBAMable assesses CBAM scope by matching HS/CN codes detected from uploaded documents against a list of monitored code prefixes. This is an automated pattern-match only — not a legal tariff classification, binding tariff information (BTI), customs ruling or official scope determination.
Incorrect, ambiguous or missing HS/CN codes in source documents will produce incorrect scope assessments. Users must independently verify the correct HS/CN classification of all goods with a qualified customs classifier or broker before relying on any scope assessment produced by this platform.
Limitation of liability
To the fullest extent permitted by applicable law, CBAMable and its operators exclude all liability for:
- Indirect, consequential, special or punitive loss.
- Regulatory penalties or fines arising from incorrect or late CBAM declarations.
- Rejected, late or incorrect CBAM declarations or customs entries.
- Loss arising from incorrect HS/CN classification, scope assessment or emissions calculation.
- Missed filing deadlines, business interruption, or loss of profit, revenue, contracts or anticipated savings.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
Where CBAMable is used in the course of business (B2B), the total aggregate liability of CBAMable and its operators for all claims arising from use of the platform shall not exceed the greater of: the total fees paid by you in the twelve months preceding the claim, or £100.
Availability
We aim to provide a reliable service but do not guarantee uninterrupted or error-free availability. We may carry out maintenance or updates from time to time, which may temporarily affect access. We will endeavour to give reasonable advance notice of planned maintenance where possible.
We are not liable for any loss resulting from downtime, interruptions or unavailability of the platform.
Suspension & termination
We may suspend or terminate your account and access to the platform immediately and without notice if we reasonably determine that you have:
- Breached these Terms (including any acceptable use provision).
- Failed to pay subscription fees when due.
- Provided false information at account registration.
- Used the platform in a way that causes or threatens harm to us, other users, or third parties.
On termination, your right to access the platform ceases. Data may be retained in accordance with our Privacy Policy and applicable law, and is available on request for a reasonable period following termination.
Termination does not relieve you of any payment obligations for fees already incurred.
Governing law
These Terms are governed by and construed in accordance with the law of England and Wales. Any dispute arising from or in connection with these Terms or the use of CBAMable shall be subject to the exclusive jurisdiction of the courts of England and Wales, save that nothing prevents either party from applying to any court for emergency injunctive or other interim relief.
Where a dispute cannot be resolved directly, parties may refer the matter to the Centre for Effective Dispute Resolution (CEDR) for mediation before commencing legal proceedings.
Changes to these terms
We may update these Terms from time to time. Where a material change is made to terms applicable to paid accounts, registered users will be notified by email at least 14 days before the change takes effect. The version number and date at the top of this page will always reflect the current version.
Continued use of the platform after the effective date of any updated Terms constitutes acceptance of those Terms.
Contact
For any questions about these Terms, subscription billing, or to raise a complaint:
- Email: support@cbamable.com
- Response time: We aim to acknowledge within 2 business days.
- Company: CBAMable Ltd, registered in England & Wales, Company No. 17255486.
These Terms are governed by the law of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.